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Top Tips For Salons: How to handle online reviews about your business, by Yelp’s Rosie Akenhead

Rosie Akenhead is manager of local business outreach at Yelp, one of the world’s largest consumer websites. She works directly with European businesses to identify best practice strategies for online reviewing, social media and reputation management.   As an owner or manager, it’s always tough to know both what’s going on in the salon and what people are saying about ...

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BLOG: Syran John on how to max the potential of wedding hair

Syran John has enjoyed a long career in hairdressing with her own successful business in a small rural village in South Wales, where she has established a reputation as a wedding specialist. Wedding hair and catering for bridal parties can be lucrative for your salon, we know this already, so in this, my second blog spot, we’ll discuss how to ...

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BLOG: Finding your niche, by Sebastian Stetkiewicz of Eleven Hair

Sebastian Stetkiewicz is co-founder of Eleven Hair and a thermal hair treatment specialist Hairdressing is a fiercely competitive field so to stand out from the crowd, you should offer something that is unattainable elsewhere. 11 years ago, after I first began my career in hairdressing, my ‘niche’ seed was planted: working for Eleven co-director, Christian Toth, at his former salon ...

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