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BLOG: A salon owner’s guide to online marketing

It’s fair to say that the recession left many of Britain’s high streets reeling as heritage brands and small independent businesses alike weathered one of the worst financial storms of recent times. While reports suggest that the beauty industry as a whole coped better than most, for many salon owners across the country it is only now that they can ...

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Penny Etheridge, managing director of Radiant Hair Consultancy, is often asked ‘Is running a hair salon the hardest job in the world?’ Here, she gives us her answer:

No – however, it seems sometimes we can make it that way! It takes one to know one, as I have been there myself: trying to do it all, blaming staff for not being like ‘me’, not delegating enough, not addressing issues that needed my attention yet focusing on matters that, quite honestly, shouldn’t have occupied my time. From runaway success and ...

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