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Dealing with quiet periods

We all know how it can be as a salon owner with an empty appointment book… STRESSFUL! However, it is something that we all go through, which is why we have come up with some tried and tested ways to help you get through the quiet periods. Re-book. Re-book. Re-book. We believe that creating a salon culture around re-bookings is ...

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Cost control

Underestimating the costs that you’ll absorb as a new business can lead to business failure; Nicola Bannister of Flogas explains the hidden costs you should be aware of. Employee turnover is often a cost that is not budgeted for in forecasts or annual financial projections. The costs of employee turnover can be huge as there is often a time where ...

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It’s a state of mind…

Take a moment to indulge yourself in a timely new series of visually delicate, yet warmly considered equipment, blessed with the most adorable, unassuming spirit. Zen, by Takara Belmont, is a new furniture and equipment collection that emits peaceful enlightenment through a Zen state of mind. Consciously minimalist and crafted using colours, shapes, and textures that promote total relaxation and ...

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Get the Edge!

Specialist awarding organisation VTCT has strengthened its qualifications for the new academic year. VTCT have expanded their training and assessment offering with the addition of the two online learning tools; ManageAssess and Pivot Point platform. Together with online learning tool ManageAssess, the newly enhanced Pivot Point will form part of Edge, a new suite of resources which will boost the ...

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Make payment a pleasure

Specifically designed to meet the needs of salon owners and mobile beauticians, SumUp empowers you to seamlessly accept payments with its elegant, all-white SumUp Air Reader. Carry your SumUp Card Reader in your bag and take it wherever your clients take you. It effortlessly connects to your smartphone or tablet and only requires a mobile internet connection or wi-fi to ...

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Cold weather warning!

How a ‘working from the inside out’ approach to skincare can help prepare and support your clients’ skin in colder weather… As the days get shorter, we know that winter will soon be upon us. But for many of us, cold winter days are often linked to dry, uncomfortable skin. As soon as we turn on the heating indoors, our ...

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The magic of re-booking

At this time of year teams work harder at rebooking clients’ next appointments. Colin Shove, founder of Salon Advantage Systems Ltd. explains why this should happen year-round. Rebooking your clients before they leave is incredibly important, so much so that I credit this one skill as being largely what separates very high performing salons from ordinary ones. I asked a ...

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Improve your skillset

As we come towards the end of another year and into a really busy season for us all, we start to look ahead to 2018… With January a quiet time in the industry it is a great chance to do some training, and Remi Cachet have released their 2018 calendar for their education – and now is the ideal time ...

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First impressions

When it comes to tough customers, there’s nothing like a young child – especially when it comes to cutting their hair. Having their child’s hair cut is something many parents dread. How do you get them to stay still in the chair or avoid screaming the whole place down at the first sight of a pair of sharp scissors? For ...

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Many happy returns…

Keep clients coming back with MINDBODY software. When it comes to running a successful salon, experience is everything. Why? Because your clients are the centre of your business. And in a world full of choices, it’s getting more difficult to convince clients to visit you – let alone come back again once they do.   Make a first impression Before ...

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