Salon owners descended upon Tenerife on 18th-19th June for the much anticipated HUB Network event. Running for the first year, the event will now take place annually at a different European destination and will be hosted especially for KMS and Goldwell’s exclusive salon business networking club members.
The HUB Network took place in the incredible surroundings of The Gran Melia Palacio de Isora, a five star hotel located right on the seafront on the south of the island, which is regarded as one of the best resorts in Europe.
Guests enjoyed two days of inspirational presentations, expert speakers, business insight and networking, whilst also being able to enjoy some down time and the exceptional facilities at the resort.
“One of the core beliefs in the HUB is that we are super passionate about adding value to our salon businesses, building their brands and supporting them to achieve their business ambitions,” explained Mark Giannandrea, General Manager UK for Kao Salon Division. “I feel confident that our first HUB Network event was a great success and we hope that the fantastic location and agenda of guest speakers worked to inspire and interest our salons and helped them in their journey to accomplish their business goals. We are already looking forward to revealing the destination for the next HUB Network 2018!”
Widely recognised as the UK’s foremost authority on retail and brand communication, keynote speaker Mary Portas has a multitude of expertise; business woman, advertising executive, retail expert, Government adviser, broadcaster and consumer champion. As crowned by the British media – ‘Queen of Shops’ – she gave an insight into what she believes are the key factors to achieve success within your business.
Enormously passionate about customer care, a published writer and an enthusiastic customer service expert – Julie shared her hair and beauty business experience and invaluable expertise with HUB Network guests.
A specialist within the hair and beauty industry, head of the National Hairdressers Federation legal help line team and an expert in employment law. Laura offered salon owners advice and key insights on the hottest topics in the ever changing hair industry.
This must-listen session took the audience through the A-Z of Digital which covered the most significant emerging trends and how they impact businesses – from AI and fresh technologies, to virtual reality and the Kim Kardashian phenomenon. Neil is a highly regarded digital and mobile strategist, with vast experience in digital and usability.
With more than 30 years’ experience in the hair industry and talent for team building and business development, Emil shared his knowledge with salon owners and helped them understand retail and customer service in the digital world.
Maggie has a wide-ranging career in broadcast journalism and production with media output in television, radio and exhibition. Her principle lecturer role as creative director of media at London College of Fashion was the basis for her creative session on trends.
GUEST ARTIST PANEL
The award winning Goldwell Guest Artists – Mark Leeson, Beverly C MBE, Shane Bennett and Neil Barton discussed hot industry topics, along with competition work and the value to salons.