Free seminars will be twice-weekly in key cities throughout the UK covering brand building, social media and guidance on CRM systems, as well as training on how to get the most out of Wahanda and its salon software, Connect.
The Wahanda Academy will run twice-weekly free seminars in cities across the UK and will also make the training available online in the form of video tutorials and webinars, allowing salons and spas to train at their own convenience.
Valerie Delforge, who has joined as head of academy, has 25 years of experience in the beauty industry with roles at Clarins, Urban Retreat in Harrods, L’Occitane and Steiner. She has also had her own business so is well placed to understand the various challenges owners and managers are facing.
“Valerie, through her extensive experience, is fantastically well placed to help hair and beauty businesses drive top line growth and improve operational efficiency,” says Lopo Champalimaud, CEO and founder of Wahanda. “I am delighted that we will be able to offer this support to all of the spas and salons that we work with to help them maximise their business potential.”
Delforge also has a wealth of experience in creating and leading workshops, both for managers and their teams, that are structured and motivating as well as providing effective business solutions.