Revolutionise your payments

tapeeno is a new app that will instantly transform any Android phone into a card payment machine without the need for buying additional hardware. 

We caught up with Jaime Lowe, Sales Director of UTP Group – the developers of tapeeno – to find out more about its Faster Processing technology and how it’s helping businesses in the mobile hairdressing and beauty industry to improve their cash flow.

Please introduce us to tapeeno and what the brand strives to achieve.

We developed tapeeno as a quick, convenient and secure card payment solution for small businesses and sole traders that don’t want to commit to upfront costs or long-term contracts and those who don’t want to wait ages for funds to be credited to their account. 

We recognised that waiting days for payments can be prohibitive for small businesses that need to keep a close eye on their cash flow, so we developed tapeeno to address this. It is the only mobile card payment system that utilises Faster Processing technology. This means that unlike other card machines and payment devices that take anything from three to five days to process payments, funds will be credited to your account within an hour of a customer making payment.

A lot of professionals in the hair and beauty industry are mobile, how can tapeeno support professionals on the go?

tapeeno is a downloadable app, it will instantly turn your phone into a mobile card reader – no other hardware is needed, so as soon as you’ve been approved which is normally within 24 hours of application, it is ready to use. For mobile hairdressers and beauty professionals, who rely on their mobile phones to manage their business, it’s a perfect payment solution – there’s no need to worry about remembering any card readers or additional attachments. The system is secure and will alleviate the concerns associated with handling and carrying cash. Once a customer has paid, the funds will be sitting securely in your account within an hour. There’s also the benefit of our no set up fee, contracts or monthly fees – you only get charged for what you use (1.50% per transaction for all card types), so it won’t cost you money unless you’re making money!

Running a salon is stressful and structuring your payment systems can be daunting, is tapeeno easy to use and how do you offer support?

The idea was to make tapeeno as accessible and easy to use as possible for individuals and small businesses turning over less that £2,500 per month. It’s really simple to set up tapeeno. First, complete the application form either online or by downloading the app. Applications are approved within 24 hours. Once your account is ready to go, if you haven’t already, download the tapeeno app to your phone, login to your account and you can start taking payments straightaway. We have a support line open Monday to Friday, so should you need any help, you can either call us on 0330 555 00 55 or email support@tapeeno.com and someone will respond as soon as possible.

 

Cash is sometimes preferred because you receive your payment immediately instead of experiencing the funding delay card payments often issue. How long will hair and beauty professionals have to wait to receive payment with tapeeno? 

Funds are received within one hour with tapeeno. This makes it far quicker than any other alternative card machine or payment acceptance device, which can take between three to five days to credit your account. tapeeno is also an extremely secure way of receiving payments – you won’t need to worry about losing cash, receiving counterfeit notes, or dealing with change.

How can our readers work with tapeeno?

If you’re interested in using tapeeno, then we would love to have you as a customer. I’d recommend checking our eligibility criteria first on our website. It’s important to point out that tapeeno is only suitable for individuals or sole traders who are planning to process £2,500 per month or less using the service – the solution isn’t designed for limited companies or partnerships.

We are always happy to receive feedback and hear from our customers about their experiences of tapeeno. 

They can contact us on social media either via Twitter, LinkedIn or Facebook or visit our website tapeeno.com/. 

Customers can also review tapeeno and find out about what other customers think on our Trustpilot page: uk.trustpilot.com/review/tapeeno.com