Great business advice for hair and beauty salon owners
As any salon owner or director knows, managing a salon business requires a whole raft of skills, many of which are unique to the industry, plus a wide knowledge of employment law and practice. From staff absence to client health and safety, to rent-a-chair agreements and race equality, keeping on top of it all can be daunting and finding the right kind of advice can be time-consuming.
The Good Salon Guide offers an in-depth, up-to-the-minute business advice and information service to owners of beauty and hair salons. And for the first time, members now have instant online access to a wealth of business and management advice, contract templates and wise words from industry and employment experts.
Already known for its official salon rating and online booking service, the Good Salon Guide – the UK’s only independent, nationwide scheme for assessing professional standards within the hairdressing and beauty industries – provides these extra services to its membership because it understands the tricky situations salon owners can find themselves in.
Gareth Penn, managing director of the Good Salon Guide, said: “In every small business, staffing issues take up more and more of our time and as a result we don’t spend as much of our time on the most important things – our customers and the bottom line.
“However, we can’t ignore employment law, particularly since more and more employees are aware of their rights. And no boss wants to end up at an employment tribunal, which can be very expensive, time-consuming, damaging for staff morale and bad for business.”
Business advice is free to Good Salon Guide members who are already benefitting from information on subjects such as maternity rights in the UK and Ireland, how to formulate a ‘severe disruption’ policy and apprenticeship agreements. The members’ area of the Good Salon Guide’s brand new website is full of advice, articles and downloadable contracts and policies – all geared to help busy salon owners and managers get the information they need quickly. The site also contains a number of template contracts and policies for owners to download and use, including employment contracts and apprenticeship agreements.
Members can also access information on recruitment, disciplining staff, managing difficult staff, managing sickness, staff appraisals, absence and personal records and staff retention to its membership.
Penn added: “We’ve identified the specific problems that are common to many salons and tried to address these issues. For instance, it can be really difficult for any small business to cope when staff are unexpectedly off work, but it is even worse for a salon where clients can’t be dealt with by other stylists.
“We’ve asked experts how salons should tackle this before it becomes a major issue and the information is all in the members area of our site.”
Launched in 1993 and with over 2,000 salons in the UK registered to the online booking tool, the Good Salon Guide is similar to the Kitemark standard of quality in the hair and beauty industry.