Finders Keepers

With the New Year underway, we often see the recruitment market rise, with individuals looking for new opportunities or a total change. In the salon industry, this is something that is always a big talking point, and Laura Leigh Kerr, Salon Director of Rainbow Room Intl, discusses how to retain staff as well as attract new talent.

Create a Strong Brand

This is a very important point that will see potential employees approach you. Creating a strong, long-standing brand is something that takes time and effort and is something that is ever-evolving. Here at Rainbow Room, this has been something every single member of our team works towards, ensuring standards are continuously high, our team are exceptionally educated, and that 7-star service is continuously maintained. By creating this strong brand, you will find you attract many more people who want to work with you, knowing that you are the very best in the business.

Foster a Positive Work Environment

Creating a good place to work will itself be a huge pull for new talent while also helping you to retain your own in-house team. A positive workplace makes all the difference and is where progression is born. Encourage teamwork, team bonding and a happy working environment. This is something that we have created throughout the years with continuous communication and our open-door approach.

Emphasise a Work-Life Balance

As much as we all love our roles and, for myself, it is my life, you must put effort into ensuring your team have a work-life balance. Ensuring they get ample breaks from their role to give them a chance to personally evolve and progress is incredibly important—no one can work 24/7 without experiencing severe burnout. Encourage them to use their annual leave allocation, take time to explore outside of work, and develop their inner self. This is something I highly encourage my team to do.

Be Loyal to Them

One thing that we have realised over the years is that, in order for team members to remain loyal to you, you must be loyal to them. Prioritise your team, look out for their work and personal welfare, create opportunities, and really put your focus on maintaining a solid relationship. Employee vs. employer is a two-way street, and both are just as vital as one another.

Provide Opportunities for Growth

Within our group as a whole, we love nothing more than to provide our team with exceptional opportunities at every level of their career. Whether they are an Assistant or Creative Director, we have worked tirelessly to provide our employees with the opportunities that will allow them to excel in their own careers and achieve their own goals. Our internal pathway allows each individual to grow at their own pace and direction.