Salon success coach David Drew offers advice on encouraging lucrative client re-bookings
Clients are the life-blood of salons; the number of regular request clients is the measure of the true value of any salon business. For the salon owner, or any potential salon buyer, the income value of regular returning loyal clients
BLOG: HD Brows founder Nilam Holmes-Patel on the importance of staff education and training
Education is something that is very close to my heart; it has formed a foundation from which we have been able to steadily build the HD Brows brand since its inception in 2008. As an integral part of the business,
BLOG: Tim Scott-Wright fills us in on the first month of business at his new salon
So the past month was probably the busiest, the scariest, the most demanding, the most rewarding, and the most exhilarating of my life so far! What happened I hear you cry – did I get married or give birth? No…
Boost business success with Dermalogica’s exclusive therapist survival strategy event
This Friday 28 March, Dermalogica are welcoming Annet King, director of global education, to their Leatherhead training centre where she will share her top tips for business success in her presentation Survival Strategies for the New Retail Landscape. Held exclusively for
BLOG: How to attract famous clients, says Harley Street Skin’s Lesley Reynolds
BE BRAVE If you want celebrities to come to your salon, you have to be bold or lucky. I was probably both. Quite a few years ago now, when I was head of a range of American skincare products in the
Seanhanna creative director Skyler McDonald talks business and salon creativity
What have you been up to lately? We have two shows coming up in the next few months so there is a lot of planning going on at the moment. We're also are opening at least one new salon this year
Dr. Leah Totton reveals the story behind her new London clinic
The Apprentice winner Dr. Leah Totton reveals what motivates her in business (and it isn’t money, Lord Sugar) TSM: How does it feel to finally see the first Dr. Leah Cosmetic Skin Clinic open and ready to treat clients? LT: Today has
BLOG: Get smart, get organised, says Antony Whitaker
In some creative industries being disorganised is seen almost as a badge of honour, a reflection of the artist inside. But what’s the point of being creative if there are no clients, no team and, ultimately, no salon? Every salon manager
How to use Social Media to promote your salon
Every day we are faced with new technical markets. Twitter, Facebook, Instagram, Tumblr… when did salons become all about social media? As Kiam once said; “In business, the competition will bite you if you keep running; if you stand still, they
Dr. Leah Totton reveals the story behind her new London clinic
On the day of the launch of her new clinic, The Apprentice winner Dr. Leah Totton reveals what motivates her in business (and it isn’t money, Lord Sugar) TSM: How does it feel to finally see the first Dr. Leah Cosmetic
